Palmer Hotel

The hotel is conveniently located near the train station, with several eateries nearby. Check-in was easy, and the staff spoke English. They recommended a couple of massage places and even tried to call to make a reservation, but no one answered. However, the next morning, a front desk staff member informed us that their phone couldn’t dial outside lines. This explanation felt ridiculous—it would have been better if they had simply been honest about not being able to assist. I shared this feedback with Ms. Lu, the supervisor, who was apologetic about the situation. Unfortunately, the sound insulation was poor, and we could clearly hear neighbors chatting on the phone. While the location and initial service were good, the overall experience left room for improvement.

Location. Convenience. The inter city (long distance) bus/coach ticket office and pickup or drop off is a few buildings away. The Taichung Rail Station is within walking distance. The Takoro Mall (with supermarket Carrefour and food court) is also within walking distance. Street food nearby. Spacious room - looks new and clean. The moment we enter our room on the 10th Floor, we felt good. Spacious bathroom. Comfortable twin beds.

Room was spacious, clean, comfortable. Staff was very professional and friendly. Entire hotel very modern. Beds were really comfortable, shower was strong and good. Many good meal options within walking distance, convenience shop a few steps away. Highly recommend the 豆浆 shop across the road for breakfast, and the 猪脚 shop and the 卤肉饭 shop 2mins walk from hotel (both shops is exit hotel turn left until the road then turn left again). Shower head had a problem and the staff came within 5mins to fix it immediately. Amazing service! Will be back if i come to taichung again.

Can be easily spotted when going to Taichung MRT Railway/Terminal. The place looks very decent. Has a nice ambiance when entering the hotel. When we were nearing our hotel room, we noticed the air purifier/humidifier. We also have a small fridge to store our drinks and foods. There's a hair drier as well as cups for water. I remember feeling comfortable with their beds. My friend and I were pleased to see our room. I'd like to thank the receptionist for welcoming us and explaining things for us, very professional.

The room was spacious and the hotel was very close to the station and the bus service to Sun Moon Lake. It was clean and comfortable and there was a great view as we were on the 11th floor.